Home > Our Quality > Certifications and Affiliations
Partners With American Red Cross
As part of our dedication to serving the citizens of West-Central Iowa and East-Central Illinois, we are proud to maintain Business Partnerships with both the American Red Cross of the Quad Cities Area, and the Western Illinois Chapter of the American Red Cross.
Better Business Bureau - BBB
The Better Business Bureau is the best-known consumer dispute resolution system in North America.  ServiceMaster by Blaze maintains membership in the Better Business Bureau, and participates in the Better Business Bureau Online Reliability Program.  As such, our business has been reviewed by BBB to meet truth in advertising guidelines and to follow good customer service practices.

Institute of Inspection, Cleaning and Restoration Certification (IICRC) - Certified Firm
ServiceMaster by Blaze is proud to be an IICRC-Certified Firm!  As such, we have the training and experience required to understand the frustrations and trauma that property damage causes for home and business owners.  Our certification is indicative of our unique qualifications to properly evaluate a property loss situation, test damaged materials, coordinate with insurance professionals, and ultimately to help restore your property and contents to a pre-loss condition - or better! 

Our IICRC-Certified Firm Status has been obtained through our dedication to having an IICRC-Certified Technician present on all of our job sites; our pursuit of advanced, continuing education and training for each technician; maintenance of a written customer complaint procedure; and adherence to IICRC’s Certified Firm Code of Ethics which promotes professionalism, honesty, integrity and competency in all dealings with consumers.

Quality Restoration Vendor (QRV) Status
Among all of the accomplished ServiceMaster Clean disaster recovery professionals stands a select group of franchisees.  ServiceMaster by Blaze has earned the special distinction as a Quality Restoration Vendor (QRV), which reflects our commitment to providing superior, consistent disaster mitigation services. 

We promise to consistently deliver fast response times, effective communications, quality results and conscientious safety controls.  We vow to employ the utmost integrity in estimating and billing practices.  We are committed to ongoing, rigorous training of our employees to keep us on the cutting edge of effective restorative cleaning techniques, products and technology"

Restoration Industry Association (RIA) Member
Our membership in the RIA is another example of our dedication to quality and integrity.  We are rigorous in our subscription to the RIA Code of Ethics, which states:  “We the owners, managers and employees of this firm are proud of our profession and the professionalism we display in the cleaning and restoration work we perform.  We are committed to our obligation in providing the best possible service to all our customers.  We believe that all our transactions should be fair and honest.  We pledge to steadfastly avoid any false or misleading representation of our products and services.  We value our place in the community and recognize our responsibilities as local business people.  We support the aims and objectives of the Association of Specialists in Cleaning and Restoration and participate in efforts toward the advancement of our industry through its programs and services.  We therefore subscribe to this Code of Ethics and will conduct our business affairs accordingly."

http://www.restorationindustry.org/content/ria-code-ethics

National Institute of Disaster Restoration (NIDR)
The National Institute of Disaster Restoration (NIDR) is the world's foremost authority and resource on the restoration of residential and commercial property as the result of damage from fire, smoke and other disasters. ServiceMaster by Blaze adheres to its code of ethics and maintains expertise knowledge in the restoration of valuable contents and structures, in addition to professional cleaning of carpet, rugs, upholstery and window coverings.

Water Loss Institute (WLI)
The Water Loss Institute (WLI) is the world's foremost authority and resource on the restoration of residential and commercial property as a result of water and sewage damage.  As a member, ServiceMaster by Blaze adheres to its high code of ethics and stays abreast of the latest technology and expertise in the industry.
Dewald Drying Institute (DDI) – Certification
Our commitment to excellence has led us to undergo extensive training and certification in the use of the Vortex Drying System, via the DeWald Drying Institute

American Bio-Recovery Association (ABRA)

We strive to be the very best at what we do.  In that regard, our membership in the American Bio-Recovery Association is your assurance that ServiceMaster by Blaze bio-recovery staff meet or exceed the stringent requirements set forth by ABRA regarding training, certification, ethical standards and insurance coverage.  Formed in 1996, ABRA is widely recognized by local, state and federal government agencies as the voice of the bio-recovery cleanup industry.

http://www.americanbiorecovery.org